Eventbrite to Webflow Database Sync
Learn how Database Sync works for your Eventbrite to Webflow Application
- Check that your field map is completed and set correctly
- Check that your application is properly authorized following a site transfer
- Confirm that your Webflow site is published.
- Check that you have published your application for the first time. This initiates the import process and establishes your database.
Important: Your application will stop syncing if your Webflow site has unpublished changes to the CMS database or database structure or if you have multiple domains that have been published at separate times.
Always remember to publish your website once you have made changes.
An example of this would be a Webflow Subdomain that has been deselected in favor of a custom domain, but the subdomain remains published. To reconcile this, unpublish the subdomain and republish your Webflow Project.
Another example would be adding a field to your Webflow CMS Collection. Publish your site to resume syncing.
Once you have confirmed your application is configured correctly and your site has been published, you can begin taking advantage of Database Sync for Eventbrite to Webflow.
In contrast to a full republish of your application, database sync allows you to perform multiple types of data fixes in the event that API Dynamic Sync has an error or loses connection.
Remember: Your application will only receive updates from events that are connected to the Eventbrite organization and organizer profiles you have selected in your application's advanced configuration.
If an event is not tagged to a selected organizer profile, it will be ignored by your application.
To sync an individual event navigate to Application Dashboard → Database Sync Tab → Events Tab
- Search for events by Title
- Sort by Event Status, Event Start Date/Time, Last Database Updated Time, or Imported On Date
Pressing the sync button on an individual row will update the item in your Ample Cloud Database. In most cases, this should reconcile any issues. Check our troubleshooting documentation if you are still having issues with an individual item.
Refresh All Events
Refresh all events is similar to a full republish, but it will only apply to existing database items. This process will not retrieve new or missing items. If there are missing items run a full republish of your application by navigating to Application Dashboard → Advanced Configuration Tab
Remember: All API updates happen in chronological order and at a set speed to avoid API Rate Limit issues. If you run a full republish that requires updating a large volume of events, it may cause delays in manual sync operations that are at the back of the line. Please give time for functions to complete.
If you are utilizing Eventbrite's recurring events functionality, Database Sync can be used to re-sync individual "child events" with the method above or by re-syncing the "Parent Event"
Re-sync the parent event by navigating to Application Dashboard → Database Sync Tab → Repeating Events Tab
Remember: Syncing the parent event will also sync its related child events. This is useful if it becomes hard to identify an individual out of sync or missing event in a series.
Completed and Deleted Events
As events become completed or are deleted on Eventbrite, the status will update in your Ample Cloud Database and on your Webflow Site. To reduce clutter – your ended, completed, and deleted events are moved to the Completed or Deleted tabs in Database Sync.
Organizer Profiles and Organizations
Enterprise Applications also sync Organizations and Organizer Profiles from Eventbrite to Webflow to create dynamic site structures that are ready for filtering.
Use the Organizer Profile and Organization Tabs in Database Sync to manually update their related data such as their names.
If you need to change your selected Organization(s) or Organizer Profile(s), please do so from your Eventbrite settings in the application's Advanced Configuration